Privacy Policy

As of 12/30/2025

Pursuit of Wellness Counseling, PLLC is committed to protecting your privacy. To better protect your privacy, we

provide this notice explaining our online information practices.

1. INFORMATION COLLECTION AND USE

We collect information about visitors to our Site so that we can provide an experience that is responsive to

our users' and customers' needs. We do not collect medical information or credit card information

through our Site. Our Site may use forms in which you give us contact information (including your name,

address, phone number, and email address) so you can request information or support. We receive

and store any information you enter on our Site, or give us in any other way, including through email,

telephone, or other communications within our customer services department. You do not need to give us

any personal information in order to use our Site.

We will not sell, share, trade or otherwise use any information you provide unless you expressly provide

in writing permission for such use. We collect this information to improve our services, and to help us

determine your individual needs so we may serve you better individually, as well as collectively.

We will not sell, share, trade or otherwise use any medical information under any circumstances. If you

require medical information, you must request it from us directly via a Medical Release form.

We may also collect non-personally identifiable information about you, such as your use of our web sites,

communication preferences, aggregated data relative to your Services, and responses to promotional

offers and surveys. We may use or disclose aggregate information only where no individual is identified

for a number of purposes, including: (a) Compiling aggregate statistics of usage for improving the web

site; (b) Developing, maintaining and administering the web site; and (c) Following up on comments and

other messages that you submit to us through the web site.

Please note, to better safeguard your information, please do not include any credit card information in

your electronic communication unless it is specifically required by us as part of Services or transaction

fulfillment process sites, or our customer contact process.

This Site and our Services may contain links to other websites. Unfortunately, we are not responsible for

the privacy practices or the content of such sites.

2. SECURITY

This Site has security measures in place to protect against the loss, misuse or alteration of the information

under our control. We may also at times provide information about you to third parties to provide various services on our

behalf, such as providers who process credit card payments. We will only share information about you

that is necessary for the third party to provide the requested service. These companies are prohibited

from retaining, sharing, buying, selling, storing or using your personally identifiable information for any

secondary purposes.

We follow generally accepted standards to protect the personal information submitted to us, both during

transmission and once we receive it. No method of transmission over the Internet, or method of electronic

storage, is one hundred percent (100%) secure, however. Therefore, we cannot guarantee its absolute

security.

3. GOOGLE ANALYTICS AND COOKIES

We may use a tool called “Google Analytics” to collect information about use of this Site, such as how

often users visit the Site, what pages they visit when they do so, and what other sites they used prior to

coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit

this Site, rather than your name or other identifying information.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the

next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information

generated by the cookie will be transmitted to and stored by Google on servers in the United States. We

use the information received from Google Analytics only to improve services on this Site. We do not

combine the information collected through the use of Google Analytics with personally identifiable

information.

Google’s ability to use and share information collected by Google Analytics about your visits to this Site

is restricted by the Google Privacy Policy http://www.google.com/policies/privacy . You can prevent

Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics

cookie on your browser.

4. TRANSFER OF DATA ABROAD

If you are visiting this Site from a country other than the country in which our servers are located, your

communications with us may result in the transfer of information across international boundaries. By

visiting this Site and communicating electronically with us, you consent to such transfers.

5. COMPLIANCE WITH LAWS AND LAW ENFORCEMENT

We cooperate with government and law enforcement officials and private parties to enforce and comply

with the law.

We will disclose any information about you to government or law enforcement officials or private parties

as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process

(including without limitation subpoenas), to protect our property and rights or the property and rights of

a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to

be illegal or unethical. We will also share your information to the extent necessary to comply with

ICANN's rules, regulations and policies.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event

that we are required to provide your personal information to third parties as part of legal process.

6. CHANGES IN OUR PRACTICES

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy,

we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you

are aware of what information we collect, how we use it, and under what circumstances, if any, we

disclose it.

7. CORRECTING, UPDATING AND REMOVING PERSONAL INFORMATION

You may alter, update or deactivate your account information or opt out of receiving communications

from us at any time. You may send an email to emilybasirico@pursuitofwellnesscounselingpllc.com.

We will respond to your request for access or to modify or deactivate your information within thirty (30)

days.

8. MEDICAL PRIVACY NOTICE

This Section describes how medical information about you may be used and disclosed by us and how you

can get access to this information. Please review it carefully.

A. Who Will Follow This Notice?

Health care practitioners who treat you at any of our locations, including employees, volunteers,

and members of our, all departments and operating units of our organization, and all medical

practices operated us, other members of our workforce, and our business associates.

B. Your Medical Information

This Section refers to your “medical information”.

This means all information that identifies you and relates to your past, present or future physical or

mental health or condition including information about payment and billing for the health care

services you receive.

C. Our Pledge Regarding Medical Information

We understand that your medical information is personal and we are committed to its protection. We

create a record of the care and services you receive to ensure that we are providing quality care and to

comply with legal requirements. This notice applies to all your medical information that we maintain,

whether created by our staff or others.

We are required by law to give you this notice of our legal duties and privacy practices with respect to

your medical information, to follow the terms of this Privacy Notice, and to notify you following a breach

of the privacy or security of your unsecured medical information.

D. How We May Use and Disclose Medical Information About You

For each category of use and disclosure, we will try to give some examples, although not every use or

disclosure in the category will be listed.

i. For treatment. We may use your medical information so that we and other health care providers

may provide you with medical treatment or services. Different health professionals may also share your

medical information in order to coordinate the different services you need. We may disclose your medical

information to people outside our offices and/or locations who may be involved in your medical care

after you leave our care.

ii. For Payment. We may disclose your medical information so that treatment and services you

receive may be billed by us to a third party. For example, your health plan may need to know about

treatment you received so they will pay us for the services provided. We may also disclose your medical

insurance information to obtain prior approval from your health plan.

iii. For Healthcare Operations Purposes. We may use and disclose your medical information for our

internal operations, such as business management, and administrative activities, legal and auditing

functions, and insurance-related activities. We may use medical information to make sure that all of our

patients receive quality care, such as reviewing our processes or to evaluate the performance of those

caring for you. We may also disclose information to doctors, nurses, technicians, and other personnel for

review and learning purposes. We may remove information that identifies you from this set of

information so others may use it to study healthcare and healthcare delivery without learning a specific

patient’s identity. Under certain circumstances, we may disclose your medical information for the health

care operations of other health care providers.

iv. Health Information Exchange. We may participate in Regional Health Information Organization

(“RHIO”) which arranges for the electronic exchange of health information among health care providers

in the state where we are located. We may exchange your health information electronically through RHIO

for the purposes described in this Notice. You have the right to request that your information not be

included in this exchange.

v. Individuals Involved In Your Care or Payment of Your Care. We may release your medical

information to a friend or family member who is involved in your medical care, or to someone who

helped pay for your care.

vi. Notification. We may release your medical information to notify a family member, personal

representative or another person responsible for your care of your location, general condition, or death.

We also may release your medical information for certain disaster relief purposes.

vii. Contacts. We may contact you to provide appointment reminders, information about treatment

alternatives, or other health related benefits and services that may be of interest to you.

viii. Worker's Compensation. We may release medical information about you for worker’s

compensation or similar programs, which provide benefits for work related injuries or illnesses.

ix. Mental Health Information. State laws create specific requirements for the release of mental

health records. We will obtain your specific authorization to release mental medical information when

required by these laws.

x. Drug & Alcohol Treatment Records. Specific rules apply to the release of certain drug and alcohol

program records, and we will obtain your specific authorization to release those records as required by

Federal regulation 42 CFR, Part 2.

xi. Miscellaneous. We may use or disclose your medical information without your prior

authorization for several other reasons. Subject to certain requirements, we may give out your medical

information without prior authorization for public health purposes, abuse or neglect reporting, health

oversight audits or inspections, research studies, funeral arrangements, Coroner’s investigations, organ

donation, and emergencies. We also may disclose medical information when required by law in response

to a request from law enforcement in specific circumstances, for specialized government functions

including correctional, military or national security purposes, in response to valid judicial or

administrative orders or to avoid a serious health threat. Additional specific rules may apply to mental

health records.

xii. Other Disclosures. Other uses and disclosures not described above will be made only with your

written authorization. For example, we require your signed authorization for uses and disclosure that

constitute the sale of your medical information and for most uses and disclosures of psychotherapy notes.

Additionally, we will not use or disclose your medical information for marketing purposes unless we

have a signed authorization from you except that an authorization will not be required if (a) a

communication occurs face-to-face; (b) consists of marketing gifts of nominal value. You may revoke your

authorization at any time unless we have relied on your authorization or your authorization was required

as a condition of obtaining health care services.

E. Your Rights Regarding Medical Information About You

i. Right to Inspect and Copy. In most cases you have the right to inspect or receive a copy of your medical

information (or have a copy provided to an individual whom you designate) when you submit a written

request. If your medical record is maintained electronically in a designated record set, you have the right

to request a copy of the information in an electronic form and format. We may deny your request in

certain circumstances. If you are denied access to your medical information, you may appeal.

ii.Right to Amend. If you believe the information in your record is incorrect or incomplete, you have the

right to request an addendum be added to your record by submitting a written request giving your

reason. We may deny your request under certain circumstances. If we deny it, we may advise you in

writing of the reason or explain your rights to submit a statement of explanation.

iii. Right to an Accounting of Disclosure. You have the right to a list of those instances where we have

disclosed your medical information other than for treatment, payment, healthcare operations, or where a

disclosure was specifically authorized., for the Hospital’s directory, to persons involved in your care, and

certain other limited situations. To request an accounting of disclosures, you must submit a written

request to our Support Department.

iv. Right to a Paper Copy of this Notice. If this notice was sent to you electronically you have a right to a

paper copy of this notice. You may request that we send other communications of protected health

information by alternative means, or to an alternative location. This request must be made in writing to

the person listed below in Section 13. We are required to accommodate only reasonable requests. Please

specify in your correspondence exactly how you want us to communicate with you; and if you are

directing us to send it to a particular place, the contact/address information.

v. Right to Request Restrictions. You may request in writing that we not use or disclose your medical

information except when specifically authorized by you, when required by law, or in an emergency.

Except in the case of certain requests related to disclosures to health plans, we are not required by law to

agree to your request, but we will consider the request. We will inform you of our decision.

vi. Right to Request Restrictions on Disclosures to Health Plans. You may request in writing that we

restrict disclosures of your medical information to a health plan for purposes of carrying out payment or

healthcare operations if the disclosure is not required by law and the medical information pertains solely

to a health care item or service for which you (or a person other than the health plan who is acting on

your behalf) have paid us out of pocket and in full at the time of service. We must agree to a request that

meets these requirements.

9. CHANGES TO THIS NOTICE

We reserve the right to change this Section at any time. Changes will apply to medical information we

already hold, as well as new information after the change occurs. We will post a copy of our current

notice within our facilities and we will post it on our website at www.solutionstoserenity .com.

10. COMPLAINTS AND REQUESTS

If you have questions about this notice or want to talk about a problem without filing a formal complaint,

please contact Pursuit of Wellness Counseling, PLLC at the following number: (336) 265-7371.

If you believe your privacy has been violated, you may file a complaint with our organization or with the

Secretary of the U.S. Department of Health and Human Services. Information about how to file a

complaint with the Department of Health and Human Services may be found at the following website:

http://www.hhs.gov/ocr/privacy/hipaa/complaints/index.html . You will not be penalized for filing a

complaint.

11. CONTACT INFORMATION

If you have any questions about this Privacy Policy, the practices of this Site or under our Services, your

dealings with this Site or our Services please contact us by email or regular mail at the following address:

Pursuit of Wellness Counseling, PLLC , North Carolina

(336) 265-7371

emilybasirico@pursuitofwellnesscounselingpllc.com